At ExpressGifts.com, customer satisfaction is our #1 priority. 
 
We appreciate your business and want you to be completely satisfied with your 
ExpressGifts.com Gift Baskets.  Thus, we offer a 100% money back guarantee 
on all gift baskets for any reason up to 10 business days after the 
order is shipped. 
 
Any refund requests received after 10 business days are at the discretion 
of the Management. For this reason, we recommend that you submit to us 
any refund requests by phone or email within the 10 day allotted.

Baskets Returned Due To Address Problems

For returned baskets, the customer must pay shipping costs as well as a 
$10 repacking charge to have it resent. We always repack returned packages 
simply because the box tends to be in bad shape by the time it is returned 
to us due to multiple delivery attempts and the return trip back to us. 
If you would like a refund instead of us resending a returned basket, we will 
deduct shipping charges and the $10 repacking charge from the refund.
 
We Welcome Questions and Comments
 
To e-mail us, simply click on the "Customer Support" link at the top 
and bottom of each page, or call us toll-free at 1-888-993-GIFT (4438)."

Expressgifts.com is located here:
541 W. Colorado St Suite 305
Glendale, CA 91204
Ph: 818-246-7500
Fax: 818-246-7501